I switched to a large website producer five months ago. They claimed their template sites all the bells and whistles everyone needs on their website. They raved about their customer service.
Well, it didn’t turn out like that! I had to talk with a different person every time I called the company. Everyone I talked with asked at least twice how I spelled my name. There was little coordination between the people I talked with about various details.
The file they kept on my calls was incomplete. In short, it was a bad experience.
I’m very glad to be back with Reachpoint, working directly with Michael Swartz. I returned to Reachpoint because when I call they know my name and things get done.
We’ve worked with Reachpoint on three websites over the past decade. Each time Michael, from Reachpoint, has worked closely with us to develop a website that accurately told the right story producing exceptional results—new clients on a regular basis finding us on the internet, liking what they saw, and deciding to come to us instead of the competition.
Our website has always had excellent search engine results meaning potential clients exploring their options on the internet find us more easily than they find the competition. Deciding to work with Reachpoint has been the single most successful, effective marketing effort in over thirty years of our business. Best marketing dollars ever spent. Working with them is a pleasure.
Thank you! I’m really enjoying using my new website. I have easily added new art projects and have received positive feedback.
Very impressed and happy with our experience with Reachpoint. The website is excellent. We are very happy with the design and functionality. We are also very impressed with your customer service, and so grateful to be able to rely on you when issues come up. You are very responsive and always have a good idea of steps to resolve the situation. Overall, we are so pleased with Reachpoint, and the website development services you provide.
Reachpoint has been my Webmaster for over 5 years. They are incredibly responsive, knowledgeable, and creative in their approach. They have done it all for me – initial setup, ongoing updates, and most recently a migration to a new host. All is done flawlessly and for the most part without interruption to service. You won’t find a better company to work with – I highly recommend them! Feel free to contact me for a detailed referral.
Please accept my thanks for the wonderful work you’ve done on behalf of the Boys & Girls Club. You have created a sense of professionalism and competence that reflects favorably on our efforts.
“Our school has partnered with Michael from Reachpoint for over a decade, and we truly value the relationship. Michael consistently responds to emails promptly, demonstrating a wealth of knowledge and a genuine willingness to help whenever we reach out. His friendliness and professionalism make every interaction a pleasure, and it’s always a great experience working with him.”
Michael and the Reachpoint team were an absolute pleasure to work with. From day one, Michael made the process of creating a new site, importing data over from the old site, and keeping the new site maintained about as effortless as can be for this WordPress beginner and my team. WE were especially impressed by his organization and communication every step of the way. The best part was an amazing new site that is well-designed, easy to use, and receives lots of compliments. I would HIGHLY recommend hiring Michael and Reachpoint for all of your website needs.
Our organization’s website was running on a complex problematic content management system with practically extinct code.
Reachpoint created a simplified, up-to-date content management system that allowed us to use the same look and feel of our website with minimal adjustments. The developers make a point of finding ways to create a system that improves your work productivity. I enjoyed watching our new system grow piece by piece with new functions I often found genius.
As they continue to work with us, I look forward to every future enhancement from their creative team.
I’ve worked with many web designers in the past on behalf of my clients. To say Reachpoint exceeded expectations would be an understatement. Michael (Swartz) meets deadlines, does what he says he’ll do, and is easy yet professional to work with. He creates websites that cater to his client’s industry and preferences, but most importantly, he creates websites that are effective. For years I’ve been looking for a web designer I can refer confidently to my clients and now I have one. I look forward to working with him many times in the future.
Reachpoint’s team is solutions-oriented, offer recommendations to improve design delivery on your vision, and are knowledgeable, communicative, and efficient.
It’s a pleasure to work with Michael, and I recommend him and Reachpoint to anyone looking for an outstanding website and first-class business experience.
“Michael Swartz and his team have been great problem solvers for us over the past few years. Michael has designed at least three websites for us in addition to refreshes and print collateral and each project was completed on time, on budget and achieved our goals. I look forward to our regular check-in meetings as I know they will be relaxed and enjoyable conversations while still getting the work done.”
Our website was terribly outdated and sales remained flat or down for several years. I commissioned Michael Swartz, owner of Reachpoint to create a brand new website and menus for my business.
They created an amazing website plus a very well-designed menu, on time and as quoted. he was extremely easy to work with and provided various options and choices for our site and menu. What really impressed me was his attention to detail and his unsurpassed passion for his profession.
Since the site implementation, sales and tips are solidly up, averaging 20% or better than the year before (even more so during the holiday season). Our message is now getting through to our potential customers as evidenced by the increased number of website hits.
Reachpoint is providing outstanding service and support to maintain our site as well. I strongly recommend their services to any business owner that wants results.
We are Island City Runners and our mission is to conduct charitable runs and walks that benefit the Midway Shelter for Women and Children. Our website was homemade and had an amateurish look to it.
Fifteen years ago I turned it over to Reachpoint who redesigned it, and gave it a URL with a name that we could market and people could remember, AlamedaRACE.com.
Reachpoint has given us more than we asked for by going the extra mile integrating the website with a commercial athletic registration site while putting together a pleasing presentation including a photo carousel.
Michael is always responsive and gives a quick turnaround on updates.
Michael, from Reachpoint, has been extremely helpful and patient in explaining the mysteries of technology to me and in keeping my web site, up and running. He is wonderfully responsive when “stuff” hits the fan.
The site has performed and we’ve gained more inquiries in the past year than the previous year. So the percent would probably be more like a gain of 10-20% more inquiries than the year before.
We did a cross country U.S bike ride and needed a website to raise money for a Rotary Club sponsored clean water project in Kenya. The fundraising goal was $120,000, which we thought was probably beyond our reach. However, Michael Swartz at Reachpoint quickly designed a very compelling and cost-effective website that helped us achieve our fundraising goal! And he was such a pleasure to work with, always patiently willing to make our requested updates during our 4-month journey. We highly recommend Michael and his team.
“I really enjoyed working with you! You were extremely responsive, met our aggressive timeline and had excellent design suggestions. I love the look and feel of our new website!”
